TERMS & CONDITIONS

 Clients will be asked to sign a contract agreeing to terms and conditions.

 
Description of Service
The design consultancy process includes: 

  • Consultation with the parties via face 2 face/ telephone / email / virtual

  • Discussion of the theme, colour, style and wedding design

  • Research of the selected venue or suggestion of possible venue designs that fit your event

  • Provide suggestions and guidance in order to assist with the final room designs

  • Design, create then provide to the client the 3D venue room design(s) as discussed and agreed

  • Selected venue floor plan, dimensions and / or pictures should be provided by the couple with as much detail as possible 

  • Supplier recommendations and event décor ideas

 Conditions
As the couple you agree and understand:

  • The Designer does not guarantee an exact design architecture - the designs will be as close to the original as possible

  •  It is your responsibility to notify Virtual Divine of any changes in a timely manner • Any major changes may incur additional charges

  •  Understand that Virtual Divine may use completed designs for promotion (Personal data will not be used)

  • The designs / images provided are the property of Virtual Divine

  •  Any information discussed regarding these services will be kept confidential and not shared to potential competitors or disclosed to third parties or used for own financial gain

  • During the final consultation both parties will agree to the completion of the services, prior to inventory and 3D links being sent

 Payment
The Parties agree to the following Payment and Payment Terms: 
For the agreed services the Client will pay Virtual Divine a total of £_________


Alternatively, the Client will pay three separate payments: 
1) A non-refundable deposit in the amount of £________. Initial payment to start the design, consultation and research

2) £________ due prior to sharing the initial draft of the design with the Client

3) £________ due as final payment prior to the embedded 2D, 3D design and inventory being shared with the Client 
 

Cancellations

  • By Client. The Client may request a refund at any time. Refunds will only be considered if the design work has not begun.

  • By Designer. The Designer may cancel this Agreement at any time. If the Designer cancels, shall refund all monies previously paid by Client, with the exception of any non-refundable deposits and dependent on any services completed and design information provided

  • Terms and Conditions will still apply even after a refund

General

  • Minor Changes defined as- Colour changes, resizing of items, placement of items 

  • Change of venues, rooms, creation of bespoke items are defined as new changes and will occur a charge

  • Satisfaction guaranteed- We will work with you until you are satisfied with the final product. During the final consultation both parties will agree to the completion of the services, prior to inventory and 3D links being sent

Offers and Competitions

  • Offers can not to be used in conjunction with other offers

  • Key Works defined as per government definition

  • ID email address required as proof of key worker

  • Offer expires as per the date specified. If no date specified offer is valid until end 2020

  • Winners will be selected at random 

  • 'Win  a 3D Design' is based on a Diamond/Standard package design

  • Clients and Winners will be asked to agree to T&C 

Based:

New Forest

Services Location: Globally

Suzie Errington

Contact@virtualdivine.co.uk

07788376390

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